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Intintus Information

Here you'll find everything you need to know about our products, policies, and services.

The Site is provided as a service to our customers. Please review the following terms and conditions of use.

Please read these terms carefully before using and/or placing an order from this website or the mobile app. They may seem technical and legalistic, but they are important. By using this site, our mobile app, and/or placing an order from this site or the mobile app, you accept these terms, the INTINTUS gift card general terms and conditions ('gift card terms'), and our privacy policy without any reservations or qualifications, and you agree to be bound by these terms, the gift card terms, and our privacy policy. This includes, without limitation, accepting the terms relating to binding arbitration, waiver of the right to class action, disclaimer of warranties, damage and remedy exclusions and limitations. If you do not agree to these terms or our privacy policy, whether in whole or in part, please do not use the site or our mobile app, or any of the services provided on the site or the mobile app, or place an order from the site or the mobile app.

We reserve the right to update or modify the terms and conditions at any time without prior notice. For this reason, we encourage you to review the agreement whenever you use the site. If you do not agree with these terms, please do not use the site.

These Terms constitute an agreement between you (hereinafter, 'you' or 'your') on the one hand, and INTINTUS.

SITE TRANSACTIONS

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

RIGHT TO CHANGE THE SITE

We reserve the right, at any time in our sole discretion, to: modify, suspend or discontinue the site or any service, content, feature or product offered through the Site, with or without notice; charge fees in connection with the use of the Site; modify and/or waive any fees charged in connection with the Site; and/or offer opportunities to some or all users of the Site. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Site, or any service, content, feature or product offered through the Site.

SITE CONTENTS

Unless otherwise noted, the Site, and all features and materials on the Site, including texts, images, illustrations, designs, icons, photographs, video clips and other content, and the copyrights, trademarks, trade dress and/or other intellectual property in such materials (collectively, the 'Contents'), are owned, controlled or licensed by INTINTUS and other trademarks appearing on the Sites are the trademarks of INTINTUS and/or its subsidiaries.

The Site and the Contents are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Sites for your personal use only. No right, title or interest in any downloaded Content is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or exploit in any way any of the Contents or the Sites.

USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS INTINTUS is pleased to hear from users and welcomes your comments regarding our products and services. INTINTUS’S longstanding company policy does not allow us to accept or to consider creative ideas, suggestions, proposals, plans, or other materials other than those we have specifically requested. We hope that you will understand that the intent of this policy is to avoid the possibility of future misunderstandings when projects developed by INTINTUS’S employees and agents might seem to be similar to creative works submitted by users. Accordingly, while we value your feedback, we must ask that you do not send creative ideas, suggestions, proposals, plans, or other materials for our business. If, at our request, you send certain specific submissions (for example, contest entries, customer reviews or photographs) or without a request from us you send creative ideas, suggestions, customer reviews, photographs, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'Comments'), you agree that INTINTUS may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any Comments that you forward to INTINTUS. INTINTUS is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay compensation for any Comments; or (3) to respond to any Comments. INTINTUS has the right but not the obligation to monitor and edit or remove any Comments.

You agree that your Comments will not violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right. You further agree that your Comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Sites. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead INTINTUS or third parties as to the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. INTINTUS takes no responsibility and assumes no liability for any Comments posted by you or any third party.

PERSONAL INFORMATION SUBMITTED THROUGH THE SITE

You agree that:

                Your submission of personal information through the Site is governed by our privacy policy.

                INTELLECTUAL PROPERTY

                The Site and Mobile App, including all of its information and contents, such as text, data, wallpaper, icons, characters, artwork, images, photographs, graphics, music, sound, messages, graphics, software and the HTML used to generate the pages (collectively, 'Materials'), is INTINTUS property or that of our suppliers or licensors and is protected by patent, trademark and/or copyright under United States and/or foreign laws. Except as otherwise provided on the Site, the Mobile App, or in these Terms, you may not use, download, upload, copy, print, display, perform, reproduce, publish, modify, delete, add to, license, post, transmit, or distribute any Materials from the Site or Mobile App in whole or in part, for any public or commercial purpose without the specific prior written permission of INTINTUS. We grant you a personal, limited, non-exclusive, nontransferable license to access the Site and/or Mobile App and to use the information and services contained on the Site and/or Mobile App. We reserve the right, for any reason or for no reason, in our sole discretion and without notice to you, to revise the products and services described on the Site or Mobile App and to terminate, change, suspend or discontinue any aspect of the Site or Mobile App, including, but not limited to, the Materials on the Site or Mobile App as well as features and/or hours of availability of the Site or Mobile App, and we will not be liable to you or to any third party for doing so. We have the right to change these rules and/or limitations at any time, in our sole discretion.

                As between you and INTINTUS, (or any other company whose marks appear on the Site or Mobile App), INTINTUS (or the respective company) is the owner and/or authorized user of any registered or unregistered trademark, trade name and/or service mark appearing on the Site or Mobile App, and is the copyright owner or licensee of the Materials on the Site or Mobile App, unless otherwise indicated. The INTINTUS logos, designs, titles, phrases and product names and the copyrights, trademarks, service marks, trade dress and/or other intellectual property in such materials (collectively, 'INTINTUS Intellectual Property') are owned by INTINTUS and may be registered in the United States and internationally. You agree not to display or use the INTINTUS Intellectual Property in any manner without INTINTUS`S prior permission. Nothing on the Site or Mobile App should be construed to grant any license or right to use any INTINTUS Intellectual Property without the prior written consent of INTINTUS.

                Except as otherwise provided herein, use of the Site or Mobile App does not grant you a license to any Materials or features you may access on the Site or Mobile App and you may not modify, rent, lease, loan, sell, distribute or create derivative works of such Materials, features or materials, in whole or in part. Any commercial use of the Site or Mobile App is strictly prohibited, except as allowed herein or otherwise approved by us. You may not download or save a copy of any of the Materials or screens for any purpose except as otherwise provided by INTINTUS. If you make use of the Site or Mobile App, other than as provided herein, in doing so you may violate copyright and other laws of the United States, and/or other countries, as well as applicable state laws, and you may be subject to liability for such unauthorized use. The information on the Site or Mobile App including, without limitation, all site design, text, graphics, interfaces, and the selection and arrangements is protected by law including, but not limited to, copyright law. This does not prevent you from using the Website or Mobile App to the extent necessary to make a copy of any order.

                INTINTUS makes no claim that the Site or Mobile App may be lawfully viewed or that content may be downloaded outside of the United States. Access to the content may not be legal by certain persons or in certain countries. If you access the Site or Mobile App from outside the United States, you do so at your own risk and you are responsible for compliance with the laws of the jurisdiction.

                COPYRIGHT COMPLAINTS

                INTINTUS respects the intellectual property of others.

                PRODUCT INFORMATION

                The prices displayed on the Sites are quoted in U.S. Dollars.

                Our products are available exclusively online through the Site. These products may have limited quantities and are subject to exchange only through the Site according to the applicable exchange policy.

                We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

                REFUSAL OF ORDER

                We reserve the right to withdraw any product from the Website or Mobile App at any time and/or remove or edit any materials or content on the Website or Mobile App. While we will make reasonable efforts to process all orders, there may be exceptional circumstances that may require us to refuse to process an order after we have sent you an Order Confirmation; and we reserve the right to refuse to process an order at any time, at our sole discretion.

                We will not be liable to you or any other third party by reason of our withdrawing any product from the Website or Mobile App, whether it has been sold or not, removing or editing any materials or contents on the Website or Mobile App or for refusing to process or accept an order after we have sent you the Order Confirmation.

                PRICING POLICY

                The price of the products shall be the one quoted from time to time on our Website or Mobile App, except where there is an error. While we take care to ensure that all prices quoted on our Website or Mobile App are accurate, errors may occur. If we discover an error in the price of any product(s) you have ordered, we will inform you as soon as possible and give you the option of reconfirming the order at the correct price or cancelling it. If we are unable to contact you, the order will be treated as cancelled and if you have already paid for the product(s) you will receive a full refund.

                We are under no obligation to sell the product(s) to you at the incorrect (lower) price (even after we have sent you a Shipment Confirmation) if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as such. All prices are exclusive of shipping charges and sales tax (if applicable). The total cost of the order is the price of the product(s) ordered plus the delivery charge and sales tax (if applicable). Prices may change at any time.

                Sales tax is charged (if applicable) according to the shipping address of your order as required by applicable law.

                Once you have finished shopping on the Website, all the products you wish to purchase are added to your basket. Your next step will be to go through the checkout process and make payment.

                Payment for orders will be made to INTINTUS. The amount of the purchase will not be charged to your card until your order has been shipped to the delivery address. By clicking on the 'Finalize Order' button, you are confirming that the credit card is yours or that you are the owner of the gift card or of the merchandise credit card. Cards are subject to validation checks and authorization by your card issuer. If we do not receive the required authorization, we will not be liable for any delay or non- delivery.

                If payment is made via PayPal or gift card or merchandise credit card issued by INTINTUS, the amount will be charged upon confirmation of your order.

                For all purchases made through the Site or the Mobile App, you acknowledge and agree that your purchase receipt will be provided electronically only; paper copies of receipts will not be provided.

                DELIVERY

                Unless there are any exceptional circumstances, we will endeavor to fulfill your order for product(s) listed in the Shipment Confirmation by the delivery date set out in the Shipment Confirmation or, if no estimated delivery date is specified, within 15 business days of the date of the Shipment Confirmation.

                Reasons for delay could include:

                • - Customization of products
                • - Specialized products
                • - Unforeseen circumstances
                • - Delivery area.

                UNABLE TO DELIVER

                For signature required deliveries (which is generally determined by the carrier), we will after the initial delivery, make two (2) additional attempts to deliver your parcel before initiating a return. For the purpose of these Terms, the 'delivery' shall be deemed to have occurred or the goods shall be deemed to 'have been delivered' upon receipt of the product(s) at the designated delivery address at the designated delivery address.

                For all other packages, we will try to find a safe secure place to leave your parcel as determined by the carrier delivering the package. In the event of a repeated issue with any particular address provided for you, we reserve the right to request an alternate address in order to fulfill your next order.

                RISK AND TITLE

                Please note that an order can be delivered to a neighbor in case a delivery attempt is unsuccessful. Delivery to a neighbor address is upon judgment of the driver. Signature required orders which cannot be delivered will be returned to warehouse as stated above. The carrier will generally determine if the parcel can be left in a secure place at your delivery address. Your package may be returned to us if there is no safe place to leave the package at the point of delivery, where the package is safe from weather and is not visible to passersby. For lost or missing packages, we will provide you with the information of the carrier and tracking number associated with your order so that you may contact them directly to track your package.

                EXCHANGE POLICY

                Online Purchases:

                Subject to the conditions set forth below, custom designs, sale items, and all final sale cannot be returned. If you purchased a non-customized item and it remains unused and in its original condition, we’d be happy to process a refund.

                INTINTUS will gladly accept exchanges of new, unworn, unwashed, and unaltered merchandise with all internal garment tags intact with your original receipt within ten (10) days of the date of the Shipment Confirmation, unless a longer period of time is specified in writing at the time of purchase, Order Confirmation, or Shipment Confirmation. You should send the product in the same package received.

                INTINTUS don't do refunds. If you would like to return your items we will give you store credit.

                INTINTUS reserves the right to refuse exchanges of any merchandise that does not meet the above exchange requirements in INTINTUS’S sole discretion.

                Please include with the product being returned all original boxes, instructions, documents, and wrappings. After reviewing the product, we will let you know whether or not you have a right to a exchange based on our Exchange policy conditions.

                Monogrammed or customized products are not returnable or exchangeable.

                ERRORS, INACCURACIES, AND OMISSIONS

                Occasionally there may be information on our Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Site is inaccurate at any time without prior notice (including after you have submitted your order).

                COLORS & STYLE

                We have made every effort to display as accurately as possible the colors and styles of our products that appear at the Site. We cannot guarantee that your computer monitor's display of any color or style will be accurate.

                LINKS TO OTHER WEB SITES AND SERVICES

                The Site may contain links to other Web sites that are not under the control of INTINTUS. INTINTUS has no responsibility for the linked Web sites nor does linking constitute an endorsement of any linked Web site. If you use the links, you will leave the Site and your activities may be governed by other terms and conditions and privacy practices. Links are provided solely for the convenience and information of the Site' users.

                DISCLAIMER

                This site and all contents of the site are provided on an 'as is' basis without warranties of any kind, either express or implied, including, without limitation, warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of the site, that your use of the site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that INTINTUS shall not be liable for any damages of any kind related to your use of this site.

                In no event shall INTINTUS, its affiliates or any of their respective directors, officers, employees, agents, or content or service providers be liable to you for any direct, indirect, special, incidental, consequential, exemplary or punitive damages, losses or causes of action (whether in contract or tort, including, but not limited to, negligence or otherwise) (collectively, “damages”) arising from or in any way related to the use of, or the inability to use, or the performance of the site or mobile app, or the content and materials or functionality on or accessed through the site or mobile app, including, without limitation, loss of revenue, or anticipated profits, or lost business, data or sales or any other type of damage, tangible or intangible in nature, even if INTINTUS or its representative or such individual has been advised of the possibility of such damages.

                REGISTRATION, PASSWORDS, AND SECURITY

                To access some of our services you will have to complete an online registration form. You agree that all information which you submit ('Registration Information') is true and complete and that you will update your Registration Information to keep this information true and complete.

                Upon registering, you will create a password. You are solely responsible for any use of or action taken under your password on the Site or Mobile App. Your password may be used only to review information regarding potential and completed transactions, purchase or cancel purchases of products, change your preferences, post content and otherwise access and use the Site, the Mobile App, and services on the Site or Mobile App in accordance with these Terms. You are solely responsible for maintaining the confidentiality and security of your password, and you hereby agree not to disclose your password to any third party (other than third parties authorized by you to use your account). You accept full responsibility for all transactions and other activities placed or conducted through your account and agree to and hereby release INTINTUS from any and all liability concerning such transactions or activity. You agree to notify INTINTUS immediately of any actual or suspected loss, theft or unauthorized use of your account or password. INTINTUS has no obligation to inquire as to the authority or propriety of any use of or action taken under your password and will not be responsible for any loss to you arising from any such use or action or from your failure to comply with the above. INTINTUS will take reasonable security precautions when using the Internet, telephone or other means to transport data or other communications, but expressly disclaims any and all liability for the accessing of any such data or communications by unauthorized persons or entities.

                COMMUNICATIONS TO YOU

                You agree that INTINTUS may send electronic mail to you for the purpose of advising you of changes or additions to this Site, about any of INTINTUS'S products or services, or for such other purpose(s) as INTINTUS deems appropriate.

                CONTESTS/PROMOTIONS

                Any contests or promotions described or posted on this Site shall be governed by the rules regulating such event.

                INDENTIFICATION

                You agree to defend, indemnify and hold INTINTUS harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, due to your use of the Site and/or your breach of any representation, warranty, or other provision of the Agreement.

                EVENTS OUTSIDE OUR CONTROL

                We will not be liable or responsible for any failure to perform, or delay in performance of any of our obligations under an order you have placed that is caused by events outside our control (a 'Force Majeure Event'). A Force Majeure Event shall include any act, event, non- happening, omission or accident beyond our reasonable control and shall include in particular (without limitation) the following:

                1. 1 - Strikes, lock-outs or other industrial action.
                2. 2 - Civil commotion, riot, invasion, pandemics, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
                3. 3 - Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
                4. 4 - Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
                5. 5 - Impossibility of the use of public or private telecommunications networks.
                6. 6 - The acts, decrees, legislation, regulations or restrictions of any government.
                7. 7 - Any shipping, postal or other relevant transport strike, failure or accidents.

                Our performance under any order you have placed is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavors to bring the Force Majeure Event to a close or to find a solution by which our obligations may be performed despite the Force Majeure Event.

                SEVERABILITY

                If any of these Terms or any provisions of an order are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

                TERMINATION

                This Agreement is effective unless and until terminated by either you or INTINTUS. You may terminate this Agreement at any time. INTINTUS also may terminate this Agreement at any time and may do so immediately without notice, and accordingly, deny you access to the Site, if at INTINTUS'S sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or INTINTUS, you must promptly destroy all materials, downloaded or otherwise, obtained from this Site, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.

                SUPPORT

                Reach us at: Support + (58) 4242943590

                Email: contact@intintus.com

                OFFICIAL BRANDED HASHTAGS - #intintus #byintintus

                By submitting photographs, comments, or other information to INTINTUS (with official branded hashtags or otherwise), you grant INTINTUS a non-exclusive, royalty-free, irrevocable, worldwide, perpetual, and transferable license to use, store, reproduce, distribute, publish, and modify your submissions in both digital and physical owned channels. The official branded hashtags include owned social media hashtags: #intintus #byintintus

                QUESTIONS AND FEEDBACK

                We welcome your questions, comments and feedback. Please send all questions, comments and feedback to us via the contact information provided on our 'Contact Us' webpage.

                NOTICE AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT

                INTINTUS respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide INTINTUS Digital Millennium Copyright Act ('DMCA') designated agent the written information specified below:

                • - An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
                • - A description of the copyrighted work that you claim has been infringed upon;
                • - A description where the material that you claim is infringed is located on the site;
                • - Your address, telephone number, and e-mail address;
                • - A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
                • - A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

                INTINTUS Copyright Agent for notice of claims of copyright infringement on the INTINTUS Sites can be reached as follows:

                INTINTUS

                Legal Department - Brand Services

                ATTN: DMCA Designated Agent

                Phone: + (58) 4242943590

                Email: contact@intintus.com